The customer service representatives at Lance Air Conditioning are excellent, but there was one issue: they were unable to handle the large number of calls that Offshore Marketers’ marketing techniques were causing.
Because of this, the company was losing out on hundreds of dollars in monthly revenue.
Lance Air Conditioning benefited from Offshore Marketers’s Lead Recovery solution, which successfully schedules 10% more appointments from our clients’ existing marketing spend.
Increase the number of jobs you book: 39% of Lance Air Conditioning’s phone calls had recovery flags, resulting in an extra 110 jobs being scheduled during the year.
Lead Recovery makes the most of your existing marketing budget by producing 20% more booked calls. Your performance is improved, and your cost per lead is decreased. With a relatively small expenditure of just over $6,500, the business was able to realise an additional $91,219 in revenue that they would not have otherwise been able to.
By offering outstanding service both over the phone and at the customers’ homes, rather than turning away clients owing to a high call volume and overworked technicians.
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