1. Follower Growth
Over the 9-month period, follower count increased by 53%:
Facebook: From 10,000 to 15,300 followers
Instagram: From 8,000 to 12,240 followers
Pinterest: From 5,000 to 7,650 followers
2. Engagement Rate
Through strategic content and interaction, engagement rates soared by 35% across all platforms.
3. Sales Growth
Old Aztec’s online sales grew by an impressive 27%, directly attributable to social media initiatives. The total revenue from social channels went from $200,000 to $254,000.
4. Customer Retention
Through active community management and responsive customer service, Old Aztec’s customer retention rate increased by 17%.